Reviewing an employment agreement on a desk in a modern office, representing Wellington-based employment relations services supporting clients across New Zealand.

Privacy Policy

Webster Employment Relations (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the New Zealand Privacy Act 2020 and good practice within the employment relations sector.

By using our website or engaging our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information when you:
• Contact us through our website, email, or phone
• Request a consultation or support
• Provide documents or information relevant to an employment matter
• Use our website or complete an online form

The types of personal information we may collect include:
• Your name and contact details
• Employment information (role, organisation, relevant history)
• Documents relating to your employment matter
• Details of any grievance, disciplinary issue, restructure, or mediation
• Any information required to assess or support your case

We only collect information necessary to provide our services effectively and lawfully.

2. How We Use Your Information

We use your personal information to:
• Communicate with you
• Assess your situation and provide employment relations advice
• Prepare documents, letters, or submissions on your behalf
• Represent you at mediation, negotiation, or ERA processes (if instructed)
• Improve our services and maintain accurate internal records

We will not use your personal information for any purpose unrelated to your matter unless required by law.

3. Sharing Your Information

We treat all information with strict confidentiality.

We may share your information only when:
• You authorise us to do so
• It is necessary to progress your case (e.g., with MBIE Mediation Services, the ERA, unions, or your employer)
• We are legally required to disclose information (e.g., by court order)

We do not sell, rent, or trade your personal information to third parties.

4. Storage and Security

We take reasonable steps to protect your personal information from:
• Loss
• Misuse
• Unauthorised access
• Disclosure
• Alteration

Your information may be stored electronically or in secure physical files.
Only authorised personnel have access to your records.

When your information is no longer required, we securely delete or dispose of it in accordance with legal and professional obligations.

5. Accessing and Correcting Your Information

You have the right to:
• Request access to any personal information we hold about you
• Ask for corrections if you believe your information is inaccurate or incomplete

To request access or correction, please contact us using the details below.
We will respond within a reasonable timeframe in accordance with the Privacy Act.

6. Website Analytics & Cookies

Our website may use basic analytics and cookies to improve functionality and understand how visitors interact with the site.

Cookies may collect:
• Device information
• Browser type
• Pages visited
• Time spent on the website

You can disable cookies in your browser settings if you prefer.

No personally identifiable information is collected through cookies.

7. Third-Party Links

Our website may include links to external websites.
We are not responsible for the privacy practices or content of those sites, and we recommend reviewing their privacy policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The updated version will always be available on our website with the revised date.

Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your information, please contact:

Webster Employment Relations
Email: thomas.wepiha@gmail.com
Phone: 022 593 6686
Location: Wellington, Serving New Zealand Wide